Thanks to @jarruzza on Twitter for putting me onto this link: Towards Maturity, via Next Generation Learning

Noted particularly the identification of ‘Learner context’ as a key strand for success:

“Mature organisations are likely to have a greater focus on understanding the context of the learner, their motivations and environment. Understanding the learner context requires a fresh look on learner motivation, opportunities for informal learning, work life balance and opportunities to use new technologies for learning.”