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Is this the future for Knowledge Management?

In 2025, every individual in every organization uses their own personal computer for both personal and work applications. Almost all information is Web-based, with organizations’ proprietary information only accessible through authorization software. E-mail has disappeared, replaced by a virtual presence application that includes instant messaging, screensharing, voice/videoconferencing, filesharing, calendaring, tasklists.

The KM department still manages the purchase of external information, though almost all information in 2025 is free; information producers have realized that their business model is to apply that information to specific customers’ business environment, in consulting assignments, rather than trying to sell publications. Most of the mainstream media were nationalized after they went bankrupt using their traditional business models, and now operate as public services.

Most of what the KM department does now is trying to facilitate more effective conversations among people within the organization and with people outside the organization, including customers. They facilitate many meetings that use the virtual presence application, especially those that involve more than five people. That facilitation includes organizing the meeting, distributing advance materials, facilitating the discussion (conflict resolution, staying on schedule etc.), and even recording, editing and publishing the meeting as appropriate. They run courses in effective conversation, meeting and presentation skills.

I am a great admirer of Dave Pollard’s thought provoking posts, so I really don’t have anything to add to this one.

Read Dave Pollard’s post

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Here are some interesting links:

David Kemper’s The Digital Archive blog http://digitalpermanence.blogspot.com/

A website / blog called Seradigm http://seradigm.co.nz/2008/06/05/archives-20.html

I think the possibilities for organisations are endless and exciting. If they have the courage…